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A successful company is one built on a strong
foundation that can support its boundless growth
throughout the years. It demands the delivery of
excellent products and astonishing service nurtured
by a culture of experience, knowledge, and
cooperation. Shangrila Tours is such a company. This
is why.
History
Shangrila Tours was established in 1995 in Lhasa,
Tibet. It quickly became a recognized leader in the
field of Tibetan travel, offering a wide variety of
Tibetan tours and excursions to customers in over 80
countries.
From
its beginning, Shangrila Tours has focused on
providing superior customer service. Emphasizing
creative yet solid solutions to the administrative
difficulties and service barriers inherent in the
international market of Tibetan travel. Shangrila
Tours has attracted a team of professionals –
including local Tibetan guides, local Tibetan
drivers, Tibetan trekking teams, and local customer
service specialists – that are unrivaled in today’s
market. Shangrila Tours delivers on its promise of
astonishing service that adapts to any of the needs
of its clients, from the moment they land in Asia,
until the moment they depart.
Product
Excellence
Shangrila’s excellent trips, treks and tours in
Tibet are known and used by many hundreds of
individuals, families, and groups around the world.
While all our clients have a certain sense of
adventure and realize that Tibetan travel is not
about luxury, our tours are all designed with the
unique needs of each individual client in mind.
For those clients for whom Tibet and it’s culture
are entirely unknown, Shangrila can provide an
itinerary based upon Tibetan culture, religion, and
scenery, all catered to the specific needs of the
client and their given time frame. Be it a quick
overview of Tibet’s major cities by
landcruiser, or
adventurous trekking in remote areas of the country,
Shangrila can offer these types of trips as well as
everything in between. Others may already know a
considerable amount about Tibet and its culture, in
which case, Shangrila will gladly arrange an
itinerary around specific points of individual
interest.
For
those individuals who have already traveled to Tibet
and perhaps spent considerable time here, please
send us your ideas.
No matter how outlandish they may sound to you,
Shangrila is guaranteed to arrange a new and
exciting trip for you to remote destinations and
sites in Tibet that you have never seen before.
All of the
trips, treks, and tours arranged by Shangrila can
include a full array of assistance services,
designed to take the hassle out of traveling in
Tibet. It is this level of service which sets
Shangrila apart from the competition and makes
Shangrila the most responsive travel company in
Tibet.
Service
Traditional
Tibetan spiritual values coupled with
state-of-the-art information and telecommunications
technology form the foundation of Shangrila’s
customer service capabilities. Based in the Holy
city of Lhasa, Tibet’s ancient capital, Shangrila’s
team of customer service specialists are available
24 hours a day, seven days a week to respond to
client needs. Shagrila’s team has instant access to
local experts located in every corner of Tibet. No
matter what time of day or night, no matter which
language, no matter what culture, Shangrila Tours
has the resources to provide its customers with the
service they need in Tibet, when and where they need
it most.
The
need may be as simple as helping a client make an
important phone call home, or as complex as
coordinating an emergency evacuation. In any case,
Shangrila Tours are there around the clock. We
realize that nothing can replace a knowledgeable and
compassionate voice in a time of need. Well-trained
and experienced people are available all day, every
day.
Culture
Culture must be experienced. It
cannot be adequately communicated by the
printed word or with pictures. Shangrila
Tours strive to create an environment where
happy, experienced and well-trained
employees want to give astonishing service.
We strive for product excellence and succeed
because of our hardworking and knowledgeable
staff. Shangrila Tours offer trips, treks
and tours with a human touch. Our staff has
developed this touch by embracing proven
habits of success, by regularly sharing
insights, and by sharpening the skills that
make them great at what they do. While
growing revenues and increasing profits are
important, Shangrila Tours recognizes the
need to give back to the local and global
communities where we do business. Our
companies and its employees are involved in
a number of diverse projects that help
children, the disadvantaged, and promote
health care education and diversity.
Shangrila Tours invite you to experience the
difference that an enlightened travel
culture can make. |
